Customer 360 to Enhance Hospitality Capabilities for a Major Cruise line company

Create memorable experiences for travelers The center of focus on this initiative is providing a personalized unique experience. That can be possible only if you can collect inputs about each guest about their personal likes and dislikes about their choice of cabin, choice of food, drinks, entertainment, and the list goes on. Collection of each of these points and creating a customer 360 degree view will help provide the insights on creating the personalized services